Effective Date: 11-November-2024
At qraus.com ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including QR code generation, URL shortening, file hosting, and bio pages.
1. Information We Collect
- Account Information: Name, email address, and billing details (for paid users).
- Usage Data: Analytics about how you use our site and services (e.g., QR scans, link clicks).
- Uploaded Content: Files, URLs, and data you voluntarily provide or host on our platform.
- Device Data: IP address, browser type, device type, and operating system.
2. How We Use Your Information
- To provide and improve our services.
- To process transactions and manage subscriptions.
- To respond to support requests and provide customer service.
- To send service-related updates, promotions, and marketing (you can opt out).
- To monitor and prevent abuse or misuse of our platform.
3. Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Third-party service providers (e.g., payment processors, analytics tools).
- Law enforcement, if required by law or to protect our rights or users.
- Partners or affiliates with your consent.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences.
- Analyze site traffic and performance.
- Deliver targeted advertisements (if applicable).
You can manage cookie settings via your browser.
5. Data Retention
We retain your data as long as your account is active or as needed to provide our services. We may retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We use reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent or object to data processing.
- Export your data (data portability).
To exercise your rights, contact us at [email protected].
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
9. International Users
We operate from Bengaluru, Karnataka, India. By using our services, you consent to the transfer and processing of your data in India and any other country where our servers or third parties are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or on our website. Continued use of our services after changes means you accept the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Address: GRC Subhiksha, A203, Choodasandra, Bengaluru, 560099